Terms of Use

1. The service

TradeBooks Pro is a directory of local trade and service businesses. Business listings may be added by the owner or indexed from publicly available sources. We also operate a lead notification service that connects homeowners with trade professionals. All notifications are sent only to TradeBooks Pro's own users who have opted in directly through their TradeBooks Pro dashboard. We do not send messages to purchased, rented, or third-party contact lists, and we do not send messages on behalf of any other company. We are not a party to any agreement between a business and a customer.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to create an account, list a business, or use the lead notification service.

3. Listings and accuracy

Business owners are responsible for the accuracy of their listing. All listings are reviewed before publication, but we do not guarantee the accuracy, licensing, or quality of any business. Always verify credentials before hiring. If your business appears in the directory because it was indexed from publicly available sources and you would like it corrected or removed, email howdy@tradebookspro.com.

4. Membership, billing, and cancellation

All directory listings include a full-featured profile at no cost. Verified trade professionals receive a free trial of Lead Connect (SMS lead notifications, lead dashboard, and the “Request Call Back” button) for 30 leads. After the trial, continued Lead Connect features require a paid subscription. Current pricing is available on the Pricing page. Search ranking is merit-based for all tiers; there is no paid placement or boosted search results.

Lead Connect is billed monthly through Stripe, our payment processor. You may cancel at any time; cancellation takes effect at the end of the current billing period, and fees already paid are non-refundable except where required by law. We may change pricing with advance notice, and any change applies from your next billing cycle.

5. SMS messaging terms (trade professionals)

This section applies to verified trade professionals who opt in to the Lead Connect notification service.

By enabling SMS lead notifications in your dashboard and checking the consent box, you agree to receive text messages from TradeBooks Pro at the phone number you provide. These messages include lead notifications, lead status updates, trial notices, and account notifications. Messages are sent from a TradeBooks Pro toll-free number. Consent is collected directly by TradeBooks Pro from you, the message recipient, and messages are sent only to you.

• By providing a phone number, you represent that you are the owner or authorized user of that number. If you change or give up your number, you must promptly update it in your dashboard.
• Lead notifications are sent between 7:00 AM and 7:00 PM Eastern Time. Requests received outside these hours are queued until the next sending window.
• Message frequency varies based on lead volume in your area.
• Message and data rates may apply depending on your carrier and plan.
• To opt out: Reply STOP to any message, or uncheck the SMS lead notifications option in your dashboard. Opt-out requests are processed immediately. You will receive a one-time confirmation that you have been unsubscribed, after which no further messages will be sent unless you re-enable notifications.
• For help: Reply HELP to any message, or email howdy@tradebookspro.com.
• Consent to receive SMS is not required to use the directory or maintain a listing.
• Supported carriers include AT&T, T-Mobile, Verizon, and all major US carriers. Carriers are not liable for delayed or undelivered messages.

6. SMS messaging terms (homeowners)

When a homeowner submits a “Get a Bid” or “Request Call Back” request, they must provide their phone number and consent to receive SMS messages from TradeBooks Pro related to that request. Consent is mandatory to submit a request.

Messages you may receive include: a confirmation that your request was received, a notification when a trade professional has claimed your request and will be contacting you, periodic check-in messages while your request is active, and a notification when your request closes (after 24 hours or when you close it). Messages are sent from a TradeBooks Pro toll-free number.

• By providing a phone number, you represent that you are the owner or authorized user of that number.
• Message frequency depends on the number of trade professionals who respond to your request, typically 3–10 messages per request over a 24-hour period.
• Message and data rates may apply depending on your carrier and plan.
• To opt out: Reply STOP to any message. Your active request will remain open, but you will no longer receive updates about it.
• For help: Reply HELP to any message, or email howdy@tradebookspro.com.
• Consent to receive SMS is required to submit a bid or callback request. You may browse the directory and search for businesses without providing your phone number.
• Supported carriers include AT&T, T-Mobile, Verizon, and all major US carriers. Carriers are not liable for delayed or undelivered messages.

7. Acceptable use

You agree not to submit false, misleading, or unlawful content, scrape the directory in bulk, or use it to harass any business or person. We may remove any listing, or suspend or terminate any account, at our discretion, including for violation of these terms.

8. Communications between homeowners and trade professionals

TradeBooks Pro's role is limited to making an introduction between a homeowner and a trade professional. TradeBooks Pro sends homeowners SMS messages related to their active requests (see section 6 above), but does not facilitate or carry ongoing communication between homeowners and trade professionals. No trade professional may contact a homeowner through TradeBooks Pro's SMS system. All communication between a homeowner and a trade professional following an introduction occurs directly between those parties through standard carrier-based messaging services or other means of their own choosing, entirely outside of TradeBooks Pro's platform. TradeBooks Pro does not carry, process, record, or have access to these communications, and has no knowledge of, involvement in, or responsibility for their content, timing, or frequency. By using the service, you acknowledge that any communication you exchange with a trade professional after an introduction is a private communication between you and that professional, to which TradeBooks Pro is not a party.

9. No agency, endorsement, or liability

TradeBooks Pro provides an introduction service only. Our sole role is to connect homeowners with independent trade professionals; we do not perform, supervise, direct, or participate in any work. TradeBooks Pro is not a party to, and assumes no obligation under, any agreement, transaction, or arrangement entered into between a homeowner and a trade professional, whether or not the introduction originated through our platform. We do not endorse, recommend, guarantee, or verify the qualifications, licensing, insurance, bonding, background, or competence of any listed business or professional, and the presence of a listing on TradeBooks Pro is not a representation of any kind. We bear no responsibility for the quality, safety, timeliness, legality, pricing, or outcome of any work performed, and homeowners are solely responsible for evaluating, selecting, and contracting with any professional they choose to engage. To the maximum extent permitted by law, TradeBooks Pro, its owners, employees, and affiliates shall not be liable for any disputes, claims, damages, injuries, losses, or liabilities of any kind, whether direct, indirect, incidental, or consequential, arising out of or relating to any interaction, engagement, or transaction between a homeowner and a trade professional. By using this site, you agree that any claim relating to such work or interactions lies solely against the parties involved, and not against TradeBooks Pro.

10. Warranty disclaimer

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that directory information is complete or current.

11. Indemnification

If you are a trade professional, you agree to indemnify and hold harmless TradeBooks Pro, its owners, employees, and affiliates from any claims, damages, or expenses (including reasonable attorney fees) arising from work you perform or fail to perform, your licensing or insurance status, the content of your listing, or your violation of these terms or applicable law.

12. Intellectual property

The TradeBooks Pro site, name, logos, and the directory as a compilation are owned by TradeBooks Pro LLC and protected by applicable intellectual property laws. By submitting content for your listing, you grant TradeBooks Pro a non-exclusive, royalty-free license to publish, format, display, and distribute that content as part of operating the service. You retain ownership of your content.

13. Governing law

These terms are governed by the laws of the State of Georgia, without regard to its conflict of law principles. Any dispute arising from these terms or the service will be resolved in the state or federal courts located in Georgia.

14. Changes to these terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the service after changes take effect constitutes acceptance of the updated terms. If any provision of these terms is found unenforceable, the remaining provisions remain in full effect.

15. Contact

Questions about these terms? Email howdy@tradebookspro.com.